Category: Terra News

2024 Reflections A Year of Resilience and Gratitude
26/12/2024

2024 Reflections: A Year of Resilience and Gratitude

Posted on | by Litzaqueline Briceño | Leave a Comment on 2024 Reflections: A Year of Resilience and Gratitude

As we close out 2024, it’s the perfect time to pause, reflect, and celebrate a year of meeting challenges, embracing innovation, and recommitting ourselves to our core values. This year we worked tirelessly to strengthen our connections to each other, our clients, and to the broader language services community, and we achieved some pretty significant milestones along the way.

Strength in Unity

There’s no denying 2024 was an eventful year in our industry, filled with challenges and uncertainties. Our collective resilience, however, enabled us to not only overcome these difficult moments, but to also emerge stronger as a team. 

In the past few months, our team members embraced opportunities to share their expertise and amplify their voices through impactful live panels and events. We advanced thought leadership with two dynamic discussions: Women in Leadership: Navigating Challenges and Creating Opportunities, which celebrated the inspiring journeys of trailblazing women, and Empowering Voices: Women and Diversity in Gaming, which explored how inclusive storytelling is reshaping the gaming industry. 

Our team could also be found participating in key conferences and events, which took us from Valencia to Los Angeles and back again. Platforms like GALA, NAWIC, WBDC, ALC, NMSDC, LocWorld 51, LocWorld 52, Game Quality Forum, and Gamescom allowed us to engage in meaningful discussions across industries, and explore themes that resonate deeply with professionals from diverse sectors. 

While we were on the road, these events also gave us the opportunity to showcase, on an international stage, our expertise on topics including:
 

2024 Reflections A Year of Resilience and Gratitude - Events

Innovating Together 

As often as we were forging external connections this past year, we were also busy on the home front developing Team Up, a completely new service to deliver tailor-made human resources solutions to our clients. In addition, we celebrated being named a Great Place to Work—again!—along with our newly conferred ISO 27001 certification in cybersecurity. 

Beyond these achievements, 2024 also gave us meaningful opportunities to deepen our bonds as a team. From small-group in-person gatherings to celebrating virtually as a global workforce, these moments reminded us of the power of unity and the joy that comes of sharing our successes together.

Giving Back Through Terra Cares 

We value our relationships—with each other, with our clients, with other industry members, and with our community. That’s why we continued our strong support for several non-profits in 2024. Through our Terra Cares initiative, we provided pro bono translation services to communicate and amplify these organizations’ missions. In the last 12 months, we translated more than 137,000 words for Chicas en Tecnología, Doctors Without Borders, and Sustentabilidad Sin Fronteras, proving that language can be a powerful tool for good. 

At Terra, giving back is essential to our values. Cintia Iorgi, Operations Lead notes that “the organizations we collaborate with tackle urgent, impactful missions, and being able to support them, even in small ways, is very fulfilling. Hearing firsthand about their challenges and achievements reminds us why this work is so important.” 

Our team members know this feeling of fulfillment well. Reflecting on her experience working with Chicas en Tecnología this year, Ivana Sabelli, QA Manager, said, “collaborating with them allowed us to reduce the gender gap in technology. It’s rewarding to be part of this initiative that inspires young women beyond language barriers.” 

Manuela Lamas, Director of Operations, agreed. “Attending their events and witnessing their dedication to support young women who are starting to take an interest in STEM careers was incredibly inspiring. Contributing to their efforts, even in a small way, feels like a true privilege.”  

2024 Reflections A Year of Resilience and Gratitude - Terra cares

Closing the Year with Gratitude and Purpose 

As December wraps up, we reflect not only on the achievements of 2024, but on the collective strength that made them possible, as well. This year was a testament to the resilience, creativity, and commitment of our team. Whether it was achieving the prestigious ISO 27001 certification, launching Team Up, managing our clients’ day-to-day and projects, or fostering global connections through panels and events, every milestone was rooted in collaboration and a shared vision.

We’re heading into 2025 feeling excited, confident, and ready to embrace new challenges and opportunities—all thanks to the incredible, supportive community we’ve built together.

Thank you all for being part of this journey. Let’s keep embracing innovation and making a difference, side by side.

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The Role of Language Accessibility in LGBTQ+ Advocacy Insights from HRC
17/12/2024

The Role of Language Accessibility in LGBTQ+ Advocacy: Insights from HRC

Posted on | by Litzaqueline Briceño | Leave a Comment on The Role of Language Accessibility in LGBTQ+ Advocacy: Insights from HRC

Everyone should be able to live without fear and receive equal treatment under the law. But for many LGBTQ+ people, these basic rights are not guaranteed. One organization working to defend and expand the rights of this community is The Human Rights Campaign (HRC), a U.S.-based advocacy group that educates the public about gender and sexual minorities, advances pro-equality policies, and mobilizes voters to fight discrimination.  

The Human Rights Campaign Foundation (HRCF) improves the lives of LGBTQ+ people by working to increase understanding and encouraging the adoption of inclusive policies and practices. As a part of these efforts, the group publishes an annual Corporate Equality Index (CEI), a tool that rates American businesses on their treatment of LGBTQ+ employees, and in 2016 it released its first report on Mexican businesses. It has since extended this initiative to Chile, Argentina, and Brazil, aiming to support employers in fostering greater inclusivity. 

Adriel Maroni, a member of Terra’s commercial team, spoke with Carlhey Bolz, Deputy Director of Global Business Engagement on the Workplace Equality Program team at the HRCF, to learn more about the HRC’s mission, challenges, and triumphs for the LGBTQ+ community, and to discuss its focus on accessible and culturally sensitive communications. 

Personal Perspective: An Advocate’s Story

Carlhey’s experiences as a Mexican American woman and member of the LGBTQ+ community have shaped her passion for accessible communication and advocacy for marginalized groups.  

She stepped into her role at HRCF in the aftermath of Roe v. Wade being overturned, a moment that underscored the potential risk to marriage equality and other hard-won rights. Understanding how these threats to anti-discrimination laws could personally impact her life, she felt compelled to champion LGBTQ+ rights from a new perspective. 

Through her work at HRCF, she has the opportunity to ensure that millions of people have protections in place and access to helpful resources so they don’t have to face discrimination in the workplace. “I’ve worked in unfriendly environments and ensuring that others don’t have to, is definitely fulfilling for me.”  

This endeavor requires an understanding of the cultural nuances of each Latin American country in which the HRCF conducts its annual workplace surveys. And having grown up in a Mexican American family, lived and worked in Peru and Costa Rica, and traveled extensively throughout Latin America, Carlhey is aware of how much can vary from country to country. In addition to bringing her unique perspective, she collaborates closely with implementing partners in each country to ensure HRCF’s work remains culturally sensitive and reflects the unique needs of LGBTQ+ communities across diverse program countries.

HRC: History and Commitment to LGBTQ+ Rights 

The Human Rights Campaign Fund, originally founded in 1980 by activist Steve Endean, began with a primary focus on supporting congressional candidates who advocated for LGBTQ+ rights. By restructuring in 1995, into the Human Rights Campaign and the Human Rights Campaign Foundation, it was able to expand its mission and incorporate initiatives like the Workplace Equality Program and the Healthcare Equality Index (HEI). 

“Our organization has become a stronghold of defense of the LGBTQ+ community and, at our core, we’re really trying to meet the people where they are and help them continue to evolve.” 

A major milestone for HRC was the 2015 U.S. Supreme Court decision that made marriage equality the law of the land. Thanks in part to the collaborative movement led by HRC, same-sex marriage is now legal in all 50 states.  

The organization also supports congressional hearings on the importance of LGBTQ+ inclusion and mobilizes 72 million equality voters each election cycle, which is a critical focus, especially during presidential campaigns. Recently, HRC has also been tackling an increase in anti-LGBTQ+ legislation, even declaring a state of emergency for members of this community. 

HRC’s Initiatives in Latin America: Workplace Equality 

In Latin America, HRC has tailored its approach, focusing on culturally relevant policies and inclusive language. Through programs like the Corporate Equality Index and Equidad/e (Mexico, Chile, Argentina, and Brazil), this organization collaborates with Latin American employers, encouraging them to “implement inclusive policies and create welcoming environments for LGBTQ+ individuals.” These programs evaluate and certify businesses that foster supportive and positive environments for LGBTQ+ individuals, setting a standard for corporate responsibility and workplace equity across Latin America.  

“We recognize that each country has its unique nuances and specific goals. However, we’ve established a set of foundational pillars that define our commitment across regions—such as non-discrimination policies, the creation of ongoing employee resource groups (ERGs) or diversity councils, internal education and training programs, and active public engagement.” 

This work underscores HRC’s commitment to expanding their reach and creating spaces where LGBTQ+ individuals feel respected and represented. By working closely with local advocates and adapting programs to meet regional needs, the organization strives to make language access and inclusivity a cornerstone of LGBTQ+ rights advocacy in Latin America. 

Language Accessibility in LGBTQ+ Advocacy 

In their Latin American programs, HRCF emphasizes language accessibility, and understanding that effective communication is crucial for fostering inclusivity. Language access allows them to deliver resources and information that resonate with and reach diverse linguistic communities across Latin America. This is vital in workplaces, public spaces, and healthcare settings, where language barriers can significantly affect an individual’s access to resources and sense of belonging.

Conclusion  

Human Rights Campaign’s work highlights the importance of creating inclusive, accessible environments for the LGBTQ+ community—both in the U.S. and internationally. By prioritizing language and cultural nuances, they advocate for meaningful change and set a standard for building fairer, more connected communities.  

As companies and communities continue to embrace these principles, HRC’s commitment to breaking language barriers serves as a powerful example of how we can all strive toward a more equitable future. 

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Humans at the Core How Terra’s Culture Drives Innovation and Quality
03/12/2024

Humans at the Core: How Terra’s Culture Drives Innovation and Quality

Posted on | by Jacqueline De Marco | Leave a Comment on Humans at the Core: How Terra’s Culture Drives Innovation and Quality

“Humans at the Core”—also known as human-centricity—is a philosophy that places people’s needs, experiences, and well-being at the forefront of decision-making, ensuring that products, services, and solutions are designed to enrich lives and foster meaningful connections. This theory aligns strongly with our values at Terra, as we are first and foremost a family business with an ongoing commitment to people-centric values.  

In the localization industry, “Humans at the Core” is vital as it leverages human expertise to capture cultural nuances and ensure accuracy, fostering authentic and resonant content that technology alone cannot achieve, thus meeting diverse audience expectations and enhancing global engagement. 

To better understand how we apply this approach to our work at Terra, read on. 

Why “Humans at the Core” is Central to Terra’s Mission 

The concept of “Humans at the Core” resonates deeply with CEO Marina Ilari because it reflects the very foundation of our organization and guides everything we do. Terra is a people-centric company, rooted in the belief that human expertise is invaluable. This value is central to our mission because it stems from our origin as a family-owned business.  

“Terra began as a mother-daughter endeavor, and our earliest hires were friends and family, creating a unique and close-knit atmosphere that we have intentionally preserved throughout the years, even as we have grown,” Marina shared.  

“Humans at the Core” drives quality not just in the work Terra produces but also in the relationships built with their teams, clients, and partners. At Terra, we believe in hiring experts who bring not only professional skills but also diverse perspectives and life experiences. “We work diligently to ensure individuals feel heard, valued, and supported, fostering an environment where everyone can thrive,” Marina said.  

Real-Life Example: Employee Well-Being & Flexibility 

Embracing the flexibility that remote work has to offer positively impacts our team members’ well-being at Terra. “As a company with a strong family culture, we faced challenges in maintaining that close-knit environment while growing and working primarily in a virtual, remote setting,” Marina explained, “However, we recognized that allowing flexibility in remote work was essential to supporting our people’s well-being.” For example, one of our team members faced a challenging family situation that required her to relocate to another country. Thanks to our flexible remote work policy, she could continue her work seamlessly from her new location without sacrificing her professional responsibilities or feeling pressured to choose between work and family. This experience reaffirmed our commitment to our “family first” values and demonstrated that we prioritize our team members’ well-being over rigid policies. “The commitment to flexible remote work and supporting our employees’ needs, even when it may challenge traditional business models or affect short-term profitability, has ultimately made us stronger and more profitable in the long run,” Marina noted.  

Fostering a Positive and Inclusive Company Culture 

Terra’s “Humans at the Core” philosophy helps shape policy decisions that enhance our company culture. One example Marina reflected on is the recently published Diversity and Inclusion policy. This policy outlines the guiding principles for all our DE&I initiatives and reflects our commitment to the “Humans at the Core” philosophy, recognizing that diverse perspectives enhance the quality and authenticity of our work.  

“This culture not only benefits our team but our clients, too,” Marina said, “We put people first because without them there is no Terra.  We value authenticity and diversity of people, perspectives, and ideas. This naturally lends itself to promoting an inclusive and innovative environment.” 

Why ‘Humans at the Core’ is a Must for Organizations 

Other translation companies can benefit from adopting a human-centricity approach. It goes beyond just a strategic advantage; nowadays, it’s more important than ever due to the rapid advancements in AI technology.  

“I strongly believe that organizations should adopt the ‘Humans at the Core’ approach because in our industry human expertise in culture, language, and specific subject matters is crucial for delivering content that is accurate, culturally relevant, and resonates with diverse audiences,” Marina shared, “But beyond practical benefits, this approach is also aligned with the principles of ethical AI, which emphasize the responsible use of technology in a way that respects human rights and shared moral values.” 

By integrating ethical standards into our operations, Terra builds trust with clients and partners, enhances content quality, and fosters innovation while upholding the highest principles. Adopting “Humans at the Core” is not only a strategic advantage but also the most fitting approach in a world increasingly shaped by AI and technology.” 

The Takeaway 

“Humans at the Core” is more than just a slogan at Terra—it is a commitment to delivering culturally resonant, high-quality content through an individual-first approach. To make your company more people-centric, spend some time reflecting on how prioritizing human expertise in your own organization can drive success, trust, and long-term profitability.

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Humans at the Core A Human-Centered Approach to HR
05/11/2024

Humans at the Core: A Human-Centered Approach to HR

Posted on | by Jacqueline De Marco | Leave a Comment on Humans at the Core: A Human-Centered Approach to HR

It’s easy to get caught up in metrics, data, and strategic initiatives, but at Terra we always return to what truly matters—people. Every successful endeavor we’ve undertaken stems from our unwavering commitment to prioritize the human experience at the core of our operations. Our Chief People Officer, Natalia Quintás, encapsulates this philosophy perfectly. It’s all about “humans at the core,” and that approach defines how we manage people and build a thriving company culture. 

Prioritizing People in Decision-Making 

Every decision made at Terra is driven by the impact it will have on our most important assets, aka our team. “Our people are our most valuable asset,” Natalia said. While data is an essential tool, it’s not the be-all and end-all. Instead, it’s used to enrich the employee experience. “We leverage people analytics not just for data’s sake, but to genuinely understand and support our team,” she explained. By focusing on the human experience, Terra fosters an environment where employees feel engaged, motivated, and valued. Decisions are made with empathy and purpose, ensuring that the needs of the workforce come first. 

Human-Centered Leadership 

Leadership at Terra goes beyond merely making decisions—it’s about making decisions that enhance the well-being of our teams. “True leadership is about putting people first, understanding their needs, and empowering them to succeed,” Natalia noted. The leadership at Terra ensures that every team member is equipped with the tools they need to flourish and that their personal growth is prioritized. By nurturing a leadership model centered around people, we create an environment where collective well-being is emphasized, driving both individual and company success. 

Empathy and Connection 

In today’s digital-first world, maintaining strong human connections has become more challenging but is as vital as ever. Natalia underscored the importance of empathy: “We stay connected, we stay human. In every initiative, empathy drives our approach.” At Terra, empathy ensures that respect and trust remain the foundation of our relationships, allowing team members to collaborate openly and support one another. It’s through these genuine connections that we overcome challenges and build a stronger, more united company. 

Cultural and Emotional Awareness 

In a diverse, global workplace, understanding cultural and emotional nuances is key to building a cohesive team. Natalia highlights the importance of these soft skills, stating, “Emotional intelligence and cultural awareness are just as important as technical skills.” By valuing these skills, Terra creates a workplace where every employee feels respected and included. This respect fuels innovation and fosters a sense of belonging, ultimately strengthening teamwork and collaboration. 

Holistic Employee Support 

At Terra, supporting employees means taking a holistic approach that goes beyond their professional lives. “It’s not just about professional development; it’s about caring for the whole person—mentally, emotionally, and physically,” Natalia said. This approach helps build loyalty and resilience among employees, ensuring that they feel fully supported in all aspects of their lives, which in turn benefits the company as a whole. 

Building an Inclusive and Sustainable Environment 

Inclusivity and sustainability are pillars of Terra’s human-centered HR approach. “Our goal is to create a sustainable work environment that fosters respect, inclusion, and belonging,” Natalia explained. When employees feel valued, they become more committed to the company’s success, contributing to a positive and productive workplace culture. This inclusive and sustainable approach is key to retaining top talent and maintaining a healthy work environment. 

Teamwork and Collaboration 

Teamwork is at the heart of Terra’s success. “Success is never a solo journey; it’s built on the strength of the team working together towards a common goal,” Natalia shared. Terra promotes teamwork and celebrates achievements, recognizing that it’s the collective hard work of the team that drives the company forward. “Celebrating our achievements honors our collective hard work and dedication,” she added. This acknowledgment of team efforts strengthens bonds and motivates everyone to strive for continuous success. 

Continuous Improvement 

Terra’s commitment to keeping humans at the core doesn’t stop at the current processes. “Staying human means continuously improving how we engage with and support our people,” Natalia noted. By focusing on ongoing improvement, Terra ensures that its HR practices evolve with the changing needs of the workforce, always keeping the human element central to every decision. 

The Takeaway 

At Terra, our “humans at the core” philosophy ensures that people are the most important aspect of every decision we make. Leadership, empathy, and continuous improvement are the cornerstones of this approach. As the world continues to evolve, Terra remains committed to supporting the growth and well-being of every team member, fostering a culture where all can thrive both professionally and personally. 

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The Craft of Translation A Legacy to Protect
30/09/2024

The Craft of Translation: A Legacy to Protect   

Posted on | by Terra Translations | Leave a Comment on The Craft of Translation: A Legacy to Protect   

A Timely Theme 

This year, the International Federation of Translators (FIT) has selected “Translation, an art worth protecting” as the theme for its celebration of International Translation Day. This theme recognizes that, while translation is sometimes viewed as a straightforward process of conversion, at its heart, it is far more than a mere act of swapping words from one language into another; it’s an intricate art worth protecting. As the development of AI and the expansion of the digital sphere continue to reshape the world as we know it, the FIT calls on all of us to protect this unique art. 

The Craftsmanship of Translation 

Just as a crafty wizard combines ingredients to create a powerful potion, a skillful translator weaves words together to form a new text that captures the essence of the original and is infused with what made it so special. 

Consider the challenge of translating poetry or literature, for example. The translator will want to preserve the rhythm, tone and emotion of the original work, all while making it accessible and meaningful in another language. This requires the ability to not only do linguistic gymnastics but also walk the tightrope between two cultures and know how to invite the reader into this other world. Clearly, with so many elements to juggle, the translator is doing much more than an apples-to-apples equation.   

The Importance of Protecting Translation 

In much the way that spending time in nature helps us develop an understanding and appreciation for it, spending a moment reflecting on translation can bring the vital role it plays in our world into sharper view. 

 Here are some of the many reasons translation is an art worth protecting: 

  • Cultural Preservation: Translation safeguards the richness of unique cultures around the world. It keeps the magic of storytelling alive and facilitates cultural exchange and mutual understanding. 
  • Global Communication: In today’s interconnected world, translation allows for the global exchange of ideas, and it plays a key role in uniting nations and fostering peace, understanding and development. 
  • Access to Information: Translation ensures that information is accessible to people of all linguistic backgrounds, thereby leveling the playing field and promoting inclusion. 
  • Historical Record: Many ancient texts have survived only through translation. Protecting this vital craft ensures that future generations can access these records and the wisdom and experiences of the past. 
  • Creativity and Expression: Translators are artists who create works that stand alone while honoring the original. By protecting translation, we can ensure that new interpretations of existing texts can reach and delight readers and expand their horizons. 

Let the Celebration Begin 

On this special day, we encourage you to take note of all the ways translation contributes to your understanding and enjoyment of our world. Have you read a translated novel? Discovered a new favorite show thanks to subtitles? Heard first-hand accounts in international news segments? Whatever it is, know that a dedicated translator is behind it, practicing their craft to connect us as members of a global community.     

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Nurturing a Culture of Compliance Terra's Journey and Approach
11/06/2024

Nurturing a Culture of Compliance: Terra’s Journey and Approach 

Posted on | by Jacqueline De Marco | Leave a Comment on Nurturing a Culture of Compliance: Terra’s Journey and Approach 

A culture of compliance encompasses a set of values, behaviors, and attitudes guiding individuals within an organization to adhere to policies, procedures, and regulations. This framework facilitates better decision-making at all levels, ensuring alignment with the business’s rules. 

At Terra, our commitment to fostering a culture of compliance goes beyond mere adherence to standards. We emphasize cultivating a sense of belonging and shared purpose among team members. Our dedication to continuous improvement stems from the firm belief that there is always room for enhancement, presenting opportunities for growth and innovation. 

This commitment to compliance is evident in our ISO-certified services maintained since 2019 and our strict adherence to HIPAA regulations. Read on to learn more about how we nurture compliance culture at Terra.  

ISO Certifications 

We strive to select certifications that truly enhance our operations and client services. The ISO 9001 and 17100 standards drive our quality-oriented translation services. 

To maintain these certifications through the years, we develop structured training programs and strategic initiatives to provide each team member with the latest tools and encourage them to embrace new technologies. Throughout this process, we constantly review our procedures. Thanks to these efforts, our team members understand their pivotal role in our quality management system and diligently apply best practices in their daily tasks. 

HIPAA Compliance 

As a language service provider, we have a strong commitment to language access. However, we understand that in the healthcare space specifically, a lot of sensitive and confidential information is shared in the translation projects our client entrusts us. As such, we need to handle these files with the utmost care. The compliance culture we first cultivated among our team with ISO allowed us to pursue HIPAA compliance with confidence. Every individual handling ePHI projects understands the importance of safeguarding this information, shares these values, and does everything in their power to uphold them. 

Compliance is a Team Effort 

If a compliance issue arises, the focus becomes identifying the root cause of the problem—not the person responsible for it. During non-conformity analyses, individuals from diverse company teams work together to examine deviations, gain a deeper comprehension of the origin of the problem, and collectively devise solutions. 

While compliance is mainly an internal process, external validation is essential to maintain our clients’ trust. Terra hires experienced external auditors to conduct comprehensive reviews. These internal audits are invaluable learning experiences, where team members see firsthand the impact their compliance efforts have on the team results. This independent evaluation leaves no room for improvisation. At the same time, it enables us to identify areas for improvement in our processes. 

The Takeaway 

Fostering a culture of compliance isn’t easy, but organizations that prioritize it set themselves up for long-term success. At Terra, we navigate the path to continuous improvement with a compass of transparency, collaboration, and an unwavering commitment to excellence.

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8 Benefits of Staffing Services for Your Business
14/05/2024

8 Benefits of Staffing Services for Your Business

Posted on | by Jacqueline De Marco | Leave a Comment on 8 Benefits of Staffing Services for Your Business

Finding the right talent efficiently is crucial for sustained business growth. Staffing services provide a solution that goes beyond conventional hiring methods, offering a range of benefits that can significantly impact your business. In a previous article, we delved into the importance of effective staffing strategies. Now, let’s explore eight compelling benefits that make staffing services a valuable asset for your company. 

Cost Efficiency 

One of the primary advantages of staffing is cost efficiency. Traditional hiring methods involve various expenses such as recruitment, onboarding, benefits, and social charges. Staffing services help businesses reduce these additional expenses, making it an economical option for acquiring talent. 

Time-Saving 

In the fast-paced business world, time is money. Staffing services streamline the hiring process by providing access to pre-screened talent through their extensive databases. This not only saves valuable time but also ensures a quicker turnaround in the recruitment process, particularly when faced with multiple rounds of interviews and evaluations. 

Expertise and Knowledge of the Hiring Process 

Staffing providers bring a wealth of expertise to the table. With experienced recruiters who understand the intricacies of the job market and industry-specific requirements, they employ effective candidate-sourcing techniques. This expertise ensures your business benefits from the best possible talent acquisition strategies. 

Temporary or Contract Staffing 

Businesses often experience fluctuations in staffing needs due to growth or downsizing. Staffing services offer a flexible solution with customizable contract durations and scalability options. This enables you to efficiently manage temporary or contract positions during peak seasons or special projects without the hassle of long-term commitments. 

Reduced Administrative Burden 

Handling administrative tasks such as payroll, benefits, and taxes for temporary or contract employees can be time-consuming. Staffing services alleviate this burden by taking care of these responsibilities, allowing your business to focus on core objectives and strategic goals. 

Flexible Agreement 

Every business is unique, and staffing services recognize this diversity. They provide tailored plans that adapt to your specific business goals and hiring needs. This flexibility ensures that the terms of the agreement align seamlessly with your company’s requirements. 

Strong Work Relationships 

Building strong, enduring relationships between your company and top industry talent is crucial for sustained success. Staffing services play a pivotal role in this aspect, understanding your company culture, values, and long-term goals. A staffing partner who aligns with your vision can foster trust and collaboration, ensuring a healthy working relationship with new employees. 

Risk Mitigation 

Staffing vendors often assume liability for issues such as workers’ compensation and unemployment claims for temporary employees. This proactive approach helps mitigate legal and financial risks for your business, providing an additional layer of security. 

The Takeaway 

Partnering with a staffing expert can offer your business affordable and productive paths forward for your hiring needs. The expertise, time-saving benefits, and strong work relationships fostered by staffing agencies can streamline the recruitment process, allowing your company to focus on core objectives while accessing top talent. As you explore options to expand your team, consider the numerous advantages offered by staffing services. If you’re contemplating staffing solutions or need guidance on whether it’s the right move for your company, feel free to reach out to Federico Colombo, Customer Success Manager at [email protected]. 

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Thriving Together The Impact of Company Culture at Terra 
16/04/2024

Thriving Together: The Impact of Company Culture at Terra 

Posted on | by Jacqueline De Marco | Leave a Comment on Thriving Together: The Impact of Company Culture at Terra 

Having a strong company culture—also known as corporate culture or organizational culture—helps businesses retain the best talent, increases productivity, and improves employee happiness. Let’s explore what organizational or company culture is, why it is important to cultivate a good culture, and what benefits it can bring in the long run for organizations that prioritize it.  

What is “organizational culture” and why is it important? 

The term “organizational culture” is often discussed in business, but a clear definition is hard to pin down. It comes from social anthropology and includes the knowledge and beliefs people acquire in society. In the 1970s, this term became crucial for meeting the needs and values of workers. Today, companies value it more than physical assets, using it to shape new strategies.  

Since we spend over half our day working and interacting with colleagues, a positive organizational culture significantly impacts our well-being and satisfaction in both professional and personal aspects of life. At Terra, we focus on building a strong company culture, recognizing its importance in our success. 

Company Culture at Terra 

Being a 100% virtual company since its inception in 2000, Terra has always prioritized creating opportunities for connection and support amongst our team despite the lack of face-to-face interactions. We understand the importance of fostering a sense of companionship and collaboration, especially in a remote setting where traditional avenues for communication are often limited.  

To address these challenges, we implement various strategies such as prioritizing phone over email communication, hosting monthly company-wide meetings led by our leaders to discuss business updates and vision, team-specific monthly meetings with our CEO, and weekly check-ins within each team for progress updates. Additionally, we provide recreational spaces and flexibility to ensure a well-rounded and fulfilling work experience for our team members. 

Impact on retention 

Within each team, microcultures inevitably form, even within the broader organizational culture defined by the company’s mission and values. These microcultures develop unique values and work styles. While these microcultures need to maintain respectful and functional dynamics that align with the company’s overall objectives, it’s equally crucial to respect their individuality.  

Numerous studies demonstrate that factors beyond compensation influence an individual’s decision to remain with a company. Therefore, acknowledging and respecting the unique microcultures within teams contributes significantly to employee retention and overall organizational success.  

Thanks to these efforts, Terra currently boasts a remarkable 95% retention rate. Positive feedback from climate surveys underscores the effectiveness of our approach, demonstrating that employees continue to choose Terra not only for the supportive team environment but also for the career challenges it offers and the growth opportunities it provides for every collaborator. 

The takeaway 

Finding and training the right talent takes a lot of work and money. To retain top talent, you need to prioritize building a strong company culture that reflects shared values amongst your workforce. Doing so will help both the organization as a whole and individual team members thrive.

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Preparing for Company Expansion Scale Your Team Through Staffing Solutions
19/03/2024

Preparing for Company Expansion? Scale Your Team Through Staffing Solutions

Posted on | by Jacqueline De Marco | Leave a Comment on Preparing for Company Expansion? Scale Your Team Through Staffing Solutions

As businesses undergo rapid expansion, the demand for new talent becomes critical. As exciting as hiring can be, the process of acquiring and onboarding diverse skill sets and backgrounds can be more intricate than expected. In certain situations, expanding may even entail the creation of entirely new departments. Faced with these challenges, decision-makers must choose between managing the recruitment process internally or opting for staffing solutions. Let’s explore how staffing solutions can effectively address the evolving needs of organizations during periods of growth and change. 

What is Staffing and What Does it Entail?

Staffing encompasses the activities of a third-party organization that recruits, selects, and hires employees, subsequently assigning them to work for another organization. This approach enables the client organization to address its workforce requirements without directly handling the hiring process. Staffing services come in various forms, including temporary staffing for short-term assignments and permanent staffing for long-term positions.  

Key components of staffing services typically include: 

  • Recruitment: This process involves identifying, attracting, and selecting individuals with the necessary skills and qualifications to meet the organization’s specific needs. 
  • Onboarding: Ensuring a seamless integration of new hires into the company culture, this step equips them with the essential resources and information needed to thrive in their roles. 
  • Training and development: These elements are pivotal in maintaining a successful workforce strategy and fostering employee retention. Training and development contribute to individuals staying with the company for extended periods and developing a clear career path. 

Why and When You Should Consider Staffing

Companies looking to rapidly expand their workforce should assess their HR department’s capacity and resources to handle a time-consuming recruitment process. Staffing services provide a comprehensive solution for effective workforce management without overburdening HR departments, allowing them to focus on day-to-day responsibilities. This is particularly beneficial when dealing with highly technical or specific job requirements, global recruitment needs, and time constraints. 

The Team Up Boost!

Our own experience in building and growing teams has taught us there are additional aspects to consider during the hiring process: 

  • Multicultural recruiting: With the increasing trend of tapping into global talent, staffing partners can address challenges related to market traits, regulations, payroll, and logistics, ensuring diverse cultural backgrounds enrich the workforce. 
  • Company culture alignment: Ensuring new hires align with the company’s values and mission promotes talent satisfaction and retention. 
  • Follow-ups: Regular check-ins are vital to ensure smooth operations for both the organization and employees. 
  • Custom-made solutions: Flexibility is key. Effective staffing solutions should not only meet current needs but also allow for future adaptability. 

The Takeaway

Companies experiencing growth should carefully consider the benefits of staffing solutions. An experienced partner, such as Terra Team Up, can navigate challenges and act as an extension of the HR team. Choosing staffing solutions wisely can unlock the potential for seamless expansion and sustainable success—all while helping you build your dream team.

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Introducing Our New Service Terra Team Up - Portada
20/02/2024

Introducing Our New Service: Terra Team Up

Posted on | by Jacqueline De Marco | Leave a Comment on Introducing Our New Service: Terra Team Up

We are thrilled to introduce Terra Team Up, a new addition to our service lineup. This venture brings together a team of our seasoned HR professionals with a unique superpower—the ability to guide clients through their entire hiring journey and beyond, offering ongoing support, strategic counseling, and customized staffing services. 

Terra has provided recruitment and staffing services to many clients over the years, initially as a response to specific client needs rather than a predefined business model. Marina Ilari, Terra CEO, shares, “This decision comes from our hands-on experience in providing tailored HR solutions to various clients that had expressed the challenges they were facing on that front. This led us to the realization that it was time to make it official.” 

Why We Chose the Name “Team Up”  

When it comes to how we landed on the name, Natalia Quintás, Chief People Officer, explained that we believe that our name is not just a title but a philosophy. “It represents our belief in the transformative power of collaboration, aligning employers, candidates, and our experienced team for shared accomplishments. It embodies our goal to support our client’s journey, ensuring seamless integration and ongoing success.”  

At Terra, People Management is a collaborative journey that extends well beyond the recruitment process.

Our Team  

We are proud of the HR team we assembled to oversee and execute Team Up. Our experienced HR team has worked with a dynamic and varied client portfolio, collaborating to overcome complex challenges. Whether you’re a startup searching for dynamic talent or an established enterprise requiring strategic HR solutions, our team is here to ensure your success. We recognize that a strong People Management Strategy isn’t a one-time transaction, but an ongoing partnership aimed at unlocking a company’s full potential.  

What Sets Us Apart 

Team Up encompasses staffing solutions, recruitment, and consultancy. Our distinctive features include: 

  • Focus on long-term fit. We prioritize a “perfect fit” in the recruitment process, aiming for employees to stay with the company long-term by aligning leader preferences with company expectations. 
  • Personalized approach. Committed to offering adaptable solutions, we tailor our services to meet the unique needs of each client. 
  • Robust candidate base. Leveraging our experience as a translation and localization company, we have built a diverse candidate base capable of filling various roles. 
  • Integrated support. Our integrated approach provides continuous support, utilizing technology to ensure seamless alignment with our client’s organizational values and efficient integration of new team members. 

Cynthia Tortesi, Talent Manager, emphasizes, “At Terra, we believe that effective people management is not just a strategic advantage but is also essential for the lasting success and contentment of our clients and their teams.” Federico Colombo, Customer Success Manager, feels similarly, “Our objective is clear—to serve as your trusted advisor, assisting you at every stage of your growth trajectory.”  

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