Maintaining patient confidentiality, document control and client trust are vital to Terra. We execute work under the most stringent guidelines and practices to preserve the security of all private information entrusted to us. Terra has an elite, U.S.-based team specially established and qualified to cater to the Health Insurance Portability and Accountability Act (HIPAA) and work with highly confidential information, including Protected Health Information (PHI). Team members are trained and continually educated in HIPAA compliance, all projects are transmitted via secure channels, and PHI is removed from all files retained for record keeping. In turn, Terra follows all HIPAA guidelines for document disposal, including but not limited to, shredding of hard copy documents, clearing or purging all electronic records and degaussing or destroying hardware.
Maintaining and ensuring data security has become increasingly important in recent years as applications become more complex, as external threats more sophisticated and as the cost of remediating a vulnerability after exposure creates exponential damage than if it had been detected during the early stages of the breach. Terra’s technical protocol and cybersecurity controls range from using a Linux firewall that is managed by DigitalOcean technicians to employing third-party validation of system security through rigorous stress tests. Terra’s team helps clients prevent critical proprietary and identity data from falling into the wrong hands. All network communication uses transport layer security (TLS) with at least 128-bit advanced encryption standard (AES) encryption.