LIFE SCIENCES

Life Sciences

Health and medical care are universal needs. If ever there is a time when clear, accurate language is necessary, it is when a person’s life is in question. After all, an incorrect translation can mean the difference between life and death. Why entrust Terra Translations with your highly sensitive documentation? Because we have the experience and expertise in both the life sciences and pharmaceutical translation to accurately localize your content while maintaining patient privacy and ensuring cultural competency. In 2018, 70% of Terra’s work was focused on the life sciences, medical and pharmaceutical industries.

HIPAA Compliance
Maintaining patient confidentiality, document control and client trust are vital to Terra. We execute work under the most stringent guidelines and practices to preserve the security of all private information entrusted to us. Terra has an elite, U.S.-based team specially established and qualified to cater to the Health Insurance Portability and Accountability Act (HIPAA) and work with highly confidential information, including Protected Health Information (PHI). Team members are trained and continually educated in HIPAA compliance, all projects are transmitted via secure channels, and PHI is removed from all files retained for record keeping. In turn, Terra follows all HIPAA guidelines for document disposal, including but not limited to, shredding of hard copy documents, clearing or purging all electronic records and degaussing or destroying hardware.

Data Security
Maintaining and ensuring data security has become increasingly important in recent years as applications become more complex, as external threats more sophisticated and as the cost of remediating a vulnerability after exposure creates exponential damage than if it had been detected during the early stages of the breach. Terra’s technical protocol and cybersecurity controls range from using a Linux firewall that is managed by DigitalOcean technicians to employing third-party validation of system security through rigorous stress tests. Terra’s team helps clients prevent critical proprietary and identity data from falling into the wrong hands. All network communication uses transport layer security (TLS) with at least 128-bit advanced encryption standard (AES) encryption.

Experience in Life Sciences
Terra has an extensive history providing services to the life sciences, biotechnology, medical device and healthcare industries with the following types of documentation:

⦁ Clinical Studies and Reports
⦁ Discharge Instructions
⦁ E-Learning and Training
⦁ Medical History Summaries
⦁ Mental Status Examinations
⦁ Operative Reports

⦁ Packaging and Labeling
⦁ Patient-Specific Care Forms
⦁ Patient Consent Forms
⦁ Pathology Reports
⦁ Recruitment and Marketing Collateral

Pharmaceutical Experience

⦁ Adverse Event Source Documents
⦁ Case Report Forms (CRFs)
⦁ Development Safety Update Reports (DSURs)
⦁ Drug Registration Documentation
⦁ Informed Consent Forms
⦁ Insert Leaflets, Package Inserts and product Labels
⦁ Instructions for Use (IFUs) and Directions for Use (DFUs)

⦁ Marketing
⦁ Master Batch Records
⦁ Medication Updates (contraindications, side effects, etc.)
⦁ Patient Diaries and labs
⦁ Patient Recruitment Materials
⦁ Patient Reported Outcome Measures (PROMs)
⦁ Patient Source Documents

⦁ Pharmacological Studies
⦁ Regulatory Documents
⦁ Research Studies
⦁ Scientific Papers
⦁ Study Protocols
⦁ Suspected Unexpected Serious Adverse Reactions (SUSARs)
⦁ Toxicology Reports

“As an international medical humanitarian organization, it is of the utmost importance for Doctors Without Borders (MSF) to bear witness to the situation faced by people affected by armed conflicts, epidemic outbreaks or natural disasters to which we deliver aid. Our goal is to provide medical care to populations that no one can or wants to help, people excluded and invisible to a vast majority but whom we are not willing to ignore. Terra Translations joins MSF’s humanitarian work in an altruistic, highly-efficient and professional capacity, translating messages coming from our humanitarian projects in over 74 countries, so that they reach our Spanish-speaking followers and partners in South America as quickly as possible.”

doctors without borders

Head of Communications at Doctors Without Borders

NEWEST LIFE SCIENCES RESOURCES

Translation of Summary of Benefits and Coverage 101

All professionals in the medical industry should have their consumers’ best needs at heart, this includes insurance companies. Generally they do, which is why so much importance is placed on the translation of Summary of Benefits and Coverage (SBC) in the medical industry (..)

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Why the Translation of Medical Insurance Claims Matters

Why the Translation of Medical Insurance Claims Matters

If an apple a day keeps the doctor away, can it also keep the medical insurance claims away? Nobody enjoys paperwork, but medical insurance claims are a vital part of the healthcare system. If patients don’t want to pay out of pocket, and medical providers want to receive swift payment, it’s important that everyone works together to properly file these forms (…)

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The Translation of Discharge Information 101

If only an apple a day kept the doctor away. Dealing with any type of medical issue, big or small, can add stress and discomfort to a patient’s life. Even worse though is when a patient can’t understand their discharge information, which is a vital part of physician-patient communication (…)

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Why choose Terra Translations?

✓ You will work with the same team because of our high retention rate.

✓ You will reduce administration cost and time pressure due to our fully integrated secured technology solution.

✓ You will avoid wasting time on quality concerns, because our quality is certified.

✓ You will eliminate your anxiety regarding your data being compromised, because of our highly secured and regulated systems.

✓ You will stress no more about availability. We can support your growth and scale as needed.

✓ You will enjoy a positive experience due to the Terra’s culture, a family business with a global reach.

Talk to the expert

COLLEEN BERES
Director of Business Strategy

I am an experienced planning partner dedicated to helping our clients achieve consistent growth by creating access to language. I earned my MBA from Northwestern University’s Kellogg School of Management and I have enjoyed a 15-year career spanning a wide variety of industries concentrated in finance, operations, and sales. My time with Terra Translations has allowed me to focus on truly understanding how our clients can better reach their desired multilingual audience and not only communicate with them but connect with them. I work directly with our US based clients, concentrated in the private healthcare and the public government sectors. Regardless of the industry your company operates, if you have questions about the language services industry, please reach out. I would love to help you!

COLLEEN BERES
Director of Business Strategy