10/11/2021

Let’s Talk about Feedback

In a way, feedback is an intrinsic part of any business relationship, as people always give and receive comments about their work or the work of others. Most frequently, feedback is tacit, brief or spontaneous, such as indifference, a continued relationship, a smiley face, or a positive remark. However, it can also be an organized and intentional strategy within an organization. Specifically, in the localization industry, feedback is mostly associated with vendors (translators, editors, DTP specialists, voice talents, etc.) as it relates to their performance in localization projects. Here we’ll talk about that, but also other ways in which feedback sustains language service providers’ (LSP) workflows.

The Importance of Feedback

According to ISO 17100 and to the Project Management Institute standards, feedback is a cornerstone when developing a quality management approach in localization workflows. This is because an intentional communication strategy supports a continued learning experience for all the parties involved, which results in development and growth in the long term. Furthermore, managing feedback is one of the bricks that build a risk management structure. The reason for this is that feedback reduces uncertainties and, hence, risks. For instance, knowing what the client needs or prefers, counting on vendors that know your preferences and policies, being PMs aware of all the requirements and background, are all actions based on feedback that reduce risks and potential setbacks.

Therefore being this valuable, it’s not safe to wait for feedback to just happen. Parties involved in a project should actively put together actions or protocols that incorporate providing feedback, as well as ask for it and encourage it.

One Way or Another

Just as it’s important to provide feedback on growth opportunities for the linguistic team, vendors also need to be able to provide their own insight. Workflows can have resources or steps that enable their expert suggestions to reach PMs or even clients when needed. Query sheets, meetings with language leads or feedback loops are some examples of the actions that empower translators to be part of the wider process.

Lines, Loops, Scaffolds

When the intention is to deliberately manage a feedback strategy, it’s very important for PMs to encourage clients to provide it even after a project has ended. With this approach, the team can identify improvement opportunities and take actions to remedy them in the next endeavor.

However, feedback loops or scaffolds are also a way of handling a feedback protocol. This means that, for example, the editors provide feedback to the translators during the course of a project. Likewise, translators can respond to that feedback, which enriches the editing process. This is also helpful because translators and editors may have complementary expertise. Let’s say, for example, that within a project, translators are domain subject specialists, but they don’t know the product the team is localizing, while editors do. Feedback strategies combine and leverage that knowledge through exchange and teamwork.

The loop or scaffold metaphor also applies to the relationship between PMs, language leads, and clients when time and resources allow it. Through a partial deliveries schedule, regular meetings, or forms and surveys, for instance, the team can know how a project is going, what clients expect, what adjustments need to be made for next deliveries, etc. This is crucial information that only feedback can provide, and that supports a solid approach based on quality and risk management that nurtures any localization workflow.

13/10/2021

Localize, Test, Review: About LQA and PLR Services

The various texts, products or materials that Language Service Providers (LSP) process every day always have important functions in their context: users read, listen or share them in real situations of life. Because of this relevance, the localization industry has defined steps and tools to ensure that the outputs LSPs deliver integrate neatly in their context of use, while being accurate and legible. The two more common solutions for this purpose are Linguistic Quality Assurance (LQA) and Post Layout Review (PLR).

Both LQA and PLR are steps that assess the quality of localized texts formatted as they will be presented to users. Basically, they consist in a linguistic review to check that in the process of formatting and embedding text into websites, apps or videos, for instance, no error has been skipped nor introduced. In addition, LQA and PLR are the final proofing phase, where reviewers flag missed grammar, punctuation or spelling mistakes.

Format and Quality: PLR

Post Layout Review, also called Post Layout Linguistic Proofreading (PLLP), refers to the linguistic review of a document after desktop publishing services (DTP). Given that DTP specialists are not linguists, they may introduce involuntary errors, or fail to catch them. In the PLR step, a reviewer (a linguist of the project or another) searches for omissions, spacing and alignment errors, misspelled or overlapping text, readability, etc. If something needs improvement, reviewers leave concise and clear comments of what needs to be changed and the file goes back to DTP.

However, not only formatted documents need PLR. The revision of voice over tracks, subtitled videos or e-learning courses, for example, is also crucial:

  • Voice-Over: PLR ensures the voice-over artists followed the script and that the audio is clearly comprehensible. It also assesses synchronicity of music, sound effects and voice, and any other technical requirement, if needed.
  • Subtitling: PLR checks the synchronicity and layout of the text on the screen, plus flagging any linguistic error.
  • E-Learning: PLR checks if on-screen text layout displays correctly and without overlapping or missing text, translation and recreation of non-editable text and images, synchronicity of audio and slides, well-function of buttons, links, quizzes and interactive elements, etc.

Testing Review: LQA

Essentially, Linguistic Quality Assurance is an umbrella term that refers to different quality assurance services carried out once the translation or localization step has ended. Generally, LQA implies the review of localized software, websites or applications. A proofreader scans and navigates them to ensure that formatting and user interface look neatly, and that buttons and links perform correctly. 

Furthermore, LQA may sometimes refer to other quality assurance services, such as the following:

  • Subject expert review
  • Third-party review
  • Standardized linguistic review

However, as the localization industry grows global and diverse, it’s not unusual to see that sometimes the terms PLR and LQA are used interchangeably. Either way, they both refer to a review that assesses a final localization output, in what will be its context of use and distribution.

Planning First

Quality assurance steps translate into more quality, but they also require allocating time and resources. So, when considering adding quality assurance steps to a localization workflow—like PLR, LQA or back translation, for instance—Project Managers first consider budget and time frames in compliance with client’s needs. Once decided, they design a well-planned project schedule that allows performing all the steps the project requires.

28/07/2021

Risk Management in Localization: Managing Resources, Budget and Uncertainties

The concept of managing a localization project may seem simple: receive a work order, consider requirements and budget, and then allocate the resources. However, the process involves so many people and factors that analysis, planning and, also, risk management are mandatory actions for a translation team.

Sometimes, risk management is an overlooked subject, but it’s crucial in any workflow. Project Managers, Account Managers and Quality Assurance Managers, instinctively or not, all acknowledge that some situations may pose more risks than others (e.g. a very tight deadline), and they take actions to mitigate them. Risk management is the process of managing intentionally and systematically the uncertainties that may occur during the course of a project.

Definitions and Types

Risk management implies dealing proactively with uncertainties before they happen. Technically, reacting to a risk after it occurred is not risk management. Identifying and foreseeing possible setbacks allow leaders and managers to come up with the best strategies and solutions to increase the likelihood of project success.

But what is a risk? According to the Project Management Institute, risks are uncertain events that can have a positive or negative effect on at least one project objective. There are different types of risks:

  • Technical Risks, which are related to the technical aspects of a project, like requirements, software or quality.
  • External Risks, which depend on agents that are not under the scope of the organization, like vendors, suppliers, market fluctuations or natural disasters.
  • Organizational Risks, which are related to the way a team organizes its workflows and operations.
  • Project Management Risks, those related to the potential setbacks regarding estimating, planning, communicating and/or controlling the course of a project.

A Proactive Framework

A systematic understanding of the processes managers are involved in nurtures the framework that strongly supports the daily operations within an organization. Part of this background are the actions that can mitigate and reduce projects’ risks. It’s important to point out that risk management is an integral approach that not only involves Project Managers, but rather the entire organization.

Typically, risk management implies three main actions. First, managers identify risks and assess the likelihood and potential damage of each, which helps them prioritize and address the most relevant ones. Once these steps are done, the team puts together a plan to respond to the identified risks.

Being aware of the types of risks and the possible scenarios where they emerge, and having a proactive approach to them, is an integral part of the job of any translation team. The more systematic and organized the commitment to risk management is, the more successful and experience-driven any localization workflow will be.

23/06/2021

Project Management: Adding Value to Translation Workflows

Contrary to what it may seem, a language service provider (LSP) doesn’t simply offer linguistic services. If so, hiring a single translator would be the same as hiring a translation company. More specifically, LSPs’ primary function is to provide project management services. This is, localization specialists manage workflows from start to finish, adding value to the translated content that the LSP delivers.

Also, project managers (PMs) are crucial because they are responsible for the entire translation process. They manage all the resources needed to tackle promptly and efficiently any project they supervise, including budget, human resources, technology assets and time.

Knowledge Boost

A complete set of skills serves as background when managing a translation workflow. First and foremost, PMs need analytical insight. PMs examine source texts and project requirements to determine which services will be needed and then establish a schedule. Time tracking is part of the value of the final product, since it implies managing time efficiently to deliver outstanding quality within the best deadline possible. 

Moreover, they select among a pool of vendors the right fit for every project. Each language professional has a different set of expertise, competencies and strengths that determine their suitability for a certain scenario. However, responsibility, proficiency and mastering of the domain are the basic preconditions for any vendor to be part of a team. 

On the other hand, PMs know how to best leverage IT resources and Computer Assisted Translation (CAT) tools. Through the use of translation memories, glossaries, references and quality assurance tools, they manage terminology and other linguistic inputs to ensure consistency and accuracy.

Finally, supervision is another factor that contributes to enriching the final product. PMs are in charge of monitoring the translation process. This means that any potential setback will be properly addressed on time.

Learning from Experience

The experience obtained from a project becomes input for further projects, since managing is a process of continued learning. This expertise is also what PMs put in motion in any project. They can support clients by suggesting solutions or guiding them through a range of options, noting the pros and cons of each alternative.

Furthermore, PMs analyze and manage possible strategies that add value to projects. A PM may spot that a project can benefit from a glossary or a style guide, or by adding additional revision steps, creating channels of communication for the team, etc. All these actions help ensure accurate translations and quality-driven deliverables.

PMs at the Core

PMs are involved in all the decisions concerning a translation workflow. However, they don’t work alone. Vendor managers offer support for recruiting the best talent in the industry, or localization engineers enhance the use of CAT tools, for instance. In any event, PMs bring their industry knowledge, experience and expertise to the scene. They contribute by adding value and positively impacting the quality of projects within their reach.

09/06/2021

Global Needs, Multilingual Solutions: Meet Multilingual QA Managers

Due to the fact that some language service providers offer integral solutions for globalized markets or products, they sometimes tackle projects that don’t involve a unique language pair, but rather multiple combinations. To assist in these endeavors, there are specialized reviewers that know how to perform quality checks in multilingual projects: the Multilingual Quality Assurance Managers (QAMs). Like any other QAMs, Multilingual QAMs review the material and manage resources and instructions, but for projects with more than one language pair—three, ten, fifteen or more! This doesn’t mean they master all the potential languages a project may involve. Multilingual QAMs rather use their linguistic knowledge from the languages they do speak to comprehend glossaries or instructions for other combinations. In addition, they use Quality Assurance (QA) automation tools in their favor.

We talked to two of our most experienced Multilingual QAMs at Terra to offer expert insight on this challenging task.

The Three Functions

Both Verónica Ríos (Senior Multilingual QAM) and José Antonio Buzón Carbajo (Multilingual QAM) agree that the position has three main functions. On the one hand, they perform the final quality checks before delivery. They use QA features in CAT tools or specific software to do so. “We have the capability of searching for severe errors or incompliances with client’s instructions or glossaries in any language,” José explained. Stylistic or preferential changes are not under their scope, since that’s what native editors review.

On the other hand, their second function is to make all the client’s preferences, style guides and instructions easily accessible to vendors. As Verónica said, “We manage and update all the resources and instructions regularly, because our job is both corrective and preventive. We try to define guidelines for issues that we know may pose challenges among vendors. By doing so, we try to avoid mistakes or incompliances before they happen.” Because of this, Multilingual QAMs need to be very rigorous and organized to correctly classify and update the materials and instructions for every language pair.

Lastly, QAMs manage feedback. They receive and analyze clients’ evaluations, and try to translate them into clear instructions for the teams. However, they also provide feedback to vendors. “At this point, building a solid communicational approach is key for us,” José added. As he explained, it’s the basis to provide constructive feedback to receptive linguists, who likewise help QAMs when they have questions about text in their native languages.

QAM Starter Pack

QAM in general and Multilingual QAM in particular rely on specific IT resources, such as CAT tools’ features or QA software. These are mandatory tools that ensure quality by avoiding or detecting evitable errors that the human eye may fail to catch. “We as QAMs take full advantage of the resources memoQ offer,” Verónica explained. Term bases, translation memories, QA rules, auto-translation rules, non-translatable lists, all allow integrating important guidelines into CAT tools, and that reduces the margin of error or incompliance.

Moreover, José and Verónica recommend collaborative online resources to share information, like Google Spreadsheets. If supervised, updated and organized, they allow sharing in real-time valuable information with vendors around the globe. They can be helpful for many uses, like Q&A sheets, instructions or feedback.

Curiosity and Imagination

Regarding the skills needed for Multilingual QAMs, Verónica thinks that experienced editors “have a trained eye to know what to correct and what to prevent,” she explained. Furthermore, being enthusiastic about QA automation and organized with time management and resources are, for her, mandatory assets.

Apart from that, as José sees it, a Multilingual QAM must be creative and willing to find new solutions to the projects’ needs. “Too much imagination is never enough in this role,” he concluded. Any challenge is a new opportunity to search for ways to boost a team’s capabilities, always with QA tools as allies.


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12/05/2021

Ubiquitous Automation: Quality Assurance Tools

It’s true that, at least for now, no computerized tool can replace the linguistic knowledge inside a reviewer’s mind; AI solutions have difficulties reading tone, register or the nuances of context and how it affects meaning. However, they can assist translators and editors in different ways. For example, there is software that detects errors that the human eye may fail to catch. This is why these tools have become necessary in order to comply with quality standards.

Automated quality assurance software is part of the wide range of technology solutions that addresses different needs within the localization industry. Basically, they allow reviewers to instantly perform quality checks of bilingual files or translation memories, supporting a variety of different formats.

Linguistic Checks

Quality assurance tools scan bilingual files in search of linguistic and formatting errors. This can be specifically helpful to perform a final check on a very large project that includes a considerable amount of files and/or text to review. Furthermore, they are also a useful resource to spot and remedy inconsistencies among files translated or edited by different teams of vendors.

Most of the tools perform the following checks:

  • Spelling
  • Grammar
  • Number or tag mismatches
  • Missing translations
  • Formatting
  • Repeated words
  • Double spaces or punctuation marks
  • Untranslatables
  • Inconsistencies: identical source segments with different target text; identical translations for different source segments

Extra Help

Auto quality assurance tools also allow reviewers to check terminology issues. Users can import glossaries or term bases into the software, so that it can find any key term mismatch. On the other hand, quality assurance tools always update and redefine their settings to reduce the amount of false positives on their evaluations. False positives are correct segments wrongly flagged as errors. In this regard, quality assurance applications include features that allow the user to create rules in order to reduce the number of false positives in a report.  

One Feature for Every Need

Different quality assurance tools offer the same core function, but vary in other aspects. For example, some are specifically intended to integrate with other CAT tools (e.g., LexiQA’s special integration with Transifex or Memsource), while others only work as an independent program. There are other quality assurance tools that are part of a more comprehensive solution, such as ContentQuo, a quality management platform that can integrate into translation management systems (TMS). Besides that, if considering opting for a quality assurance tool, price is also a factor. Some applications are free, like Okapi Framework CheckMate, or paid, like XBench or Verifika.

Another salient factor to consider is the internal editor of some of the applications. While all the tools generate reports of the errors found, only some offer the possibility to correct those mistakes directly from the report, like Verifika does. This refrains the reviewer from having to be switching in between applications: detecting the error in one working environment, applying the correction in another. In any event, reports are a very necessary function of these tools. They can be used as a required deliverable, since they ensure that a quality control has been performed and that most of the evitable errors have been avoided.


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21/04/2021

Are Translation Project Managers the Same as Localization Project Managers?

The functions Translation and Localization Project Managers (TPMs and LPMs) perform daily are the foundation of any Language Service Provider (LSP) workflow. They oversee the entire project cycle by executing a set of organized and planned actions. This may include analyzing requirements, preparing files, putting teams together and allocating resources, time, and budget. 

But in job descriptions, academic work, articles or media posts, these two job titles—TPM and LPM—are sometimes used interchangeably. Since “localization” and “translation” don’t exactly refer to the same thing, we couldn’t help but wonder: are TPMs the same as LPMs? Is it possible to find any nuance of meaning between them? Below we’ll outline some potential answers to these questions.

L10N and T9N

Defining the differences between localization (L10N) and translation (T9N) can be a helpful place to start. Basically, in the industry “translation” refers to the process of changing text from one language into another to achieve an equivalent meaning. Localization, on the other hand, implies making content, products or services linguistically and culturally accurate to a certain region.

Bearing this distinction in mind, it would be safe to assume that the difference between TPMs or LPMs relies on the kind of services LSPs offer. If an LSP specializes in localization, such as video game localization or transcreation for marketing services, their PMs manage localization workflows, so technically they are LPMs. Now, let’s look at  LSPs which offer mostly translation services for specific domain subjects, like medical, legal or technical. In that case, their PMs are most likely TPMs.

Products vs. Documents

Translation and localization are different services that work towards different goals, so they require different kinds of processes. In localization, PMs manage projects that sometimes involve adaptation or transcreation of globalized products. For this reason, they sometimes work alongside developers, designers or UX writers to localize websites, mobile apps, ad campaigns, etc. In contrast, TPMs are more commonly involved in projects that require the translation of diverse types of documents.

This distinction between the translation of documents and localization of content/products results in different workflows for TPMs and LPMs to manage. For example, it’s common for a large and complex localization project to involve multiple steps and services (e.g., file preparation, DTP, implementation). Sometimes, translation, editing or proofreading, or any other service, are part of a wider localization project. On the other side, TPMs tend to tackle projects with a narrower scope, mostly involving the translation of documents, and all the services related to this task.

Common Factors

Given that “localization” and “translation” don’t exactly mean the same, we can conclude that TPMs and LPMs have different roles and functions. Yet, both terms—TPM and LPM—are sometimes used without making any explicit distinction. Furthermore, in some cases, even the contrast between localization and translation is ambiguous, which supports the ambivalent use of the terms.

The overlapping of TPMs and LPMs also comes from the fact that, regardless of the nuances, these roles have a lot in common. Their responsibilities and skills are very much alike. An expertise in technology solutions for localization, an analytical approach, and organizational and communication skills are mandatory for both TPMs and LPMs.


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17/02/2021

Intended for Mobile Use: Subtitling of Vertical Videos

When half of the world’s population owns a smartphone, there is an audience of billions ready to play, stream, learn and communicate via mobile devices. For this reason, a lot of media content is specifically intended and produced for smartphones. Vertical videos, in which the image is taller than wider, are an example of this. Their aspect ratio makes them fit naturally into the devices’ screen. To watch these videos, mobile users don’t need to turn the phone, which creates a more user-friendly experience.

If an app or platform that integrates vertical videos is going to be localized, the audiovisual material in it needs to be localized too. Translating vertical videos into different languages, as with any other media content, is crucial to expand the audience globally and create more committed viewers and, hence, customers. To achieve this goal, subtitling can be a very useful and versatile solution.

Mobile and Localized

Vertical videos are now part of social media apps, such as TikTok, Instagram, Snapchat or Facebook. They are also utilized in streaming or video-based services, like Netflix’s previews or even YouTube, where some artists release their latest music videos in vertical and horizontal format. Lastly, we can find them on other kinds of mobile apps that have videos integrated, say delivery, mobile gaming or e-learning apps. These can include, for instance, advertisements, cutscenes or instructional videos in vertical format.

Subtitling can help localize all this content, with very favorable effects. First, subtitles in the same language as the audio are an accessibility resource for hard of hearing users. They also allow viewers to watch the video without sound, which is a common practice among mobile users. On the other hand, translated subtitles help content and products reach a global audience; they make content available to many more viewers around the world.

But to take the best advantage of this media localization solution, it’s worth noting some format considerations.

Vertical Fit

Technical specifications for subtitling vertical videos are mostly the same as for regular subtitles. Line breaks rules, subtitle duration or reading speed parameters don’t vary within image width. However, subtitles for vertical videos should fit in a more narrow screen. Because of this, the subtitler must evaluate the safe area and make adjustments accordingly. A safe area is a portion of the screen where subtitles are safely displayed. In that space, the whole text shows properly on the screen, allowing comfortable reading. In order to achieve this, subtitles for vertical videos can have a reduced character per line limit: from the standard 37-42 to 32-37 characters per line. Also, it’s possible to use smaller fonts to fit the text into the more narrow aspect ratio.


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09/02/2021

Localization Moves to the Studio: About Voice-Over Services

Content is king and the localization industry offers multiple mediums to serve it. From translation to transcreation, from subtitling to dubbing, language service providers have fitting solutions to localize audiovisual materials. Throughout marketing campaigns, streaming platforms, e-learning courses, just to name a few, translation is crucial because audiences and markets flourish when content is available in the users’ languages.

Media localization solutions have different outcomes, workflows, schedules and budgets. For example, subtitling or captioning can be cheaper and faster than recording voice-over tracks, since the process of producing and reviewing it doesn’t require studio sessions. However, localizing voices with native talents can result in a more engaging experience for the audience. This is why voice-over services are sometimes the ideal ally for campaigns, videos or courses.

Off-screen narration

Voice-over is the simplest way of localizing audio recordings. It’s mostly used for documentaries, e-learning courses, and instructional and institutional videos when there is an off-screen voice. The process’ deliverable is an audio track recorded by a voice talent, that can be male or female depending on client’s preference. 

Most voice-over projects don’t require major audio editions. But sometimes the audio track needs to be synchronized with scenes or other tracks, such as music. Because of this, and in order to ensure high-quality results, a skilled audio or video editor supervises the recording process.

Furthermore, the translation of the script for voice-over tracks must beware of sentence length, since ideally, the target text should be of the same extension as the source text. If not, the translated audio may be longer than the original material, and the talent would need to read it with increased speed.

Voice and acting

Other audiovisual materials, like movies, series, video games or advertising, need more detailed audio localization. In those cases, dubbing is a more appropriate solution, because its outcome enables immersion by recreating the original audio. An expert translator adapts the script taking into account actors’ lip movements and line duration. Moreover, voice talents are actors or are specialized in dubbing. 

Given that the audio should be adapted to the actor’s expressions and actions on screen, dubbing implies a very thorough process of edition and revision. A reviewer checks the final product line by line to ensure the text fits perfectly into movements or scenes. 

Quality-driven

It may seem at plain sight that voice-over and dubbing services only involve recording sessions. But it’s actually a process that also entails localization and several instances of revision. For example, once translated, reviewers check the script extensively before recording to avoid introducing errors in the voice track. Furthermore, audio editors revise the material and verify compliance with any technical requirements. And finally, the recording is checked for errors in pronunciation, syntax or audio edition.

With all these factors in the scene, one thing is for sure. The right media localization solution combined with a quality-driven workflow will secure optimal translated content for the audience out there.


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26/01/2021

Post-editing Highlights: What to Correct

The implementation of artificial intelligence provides new resources and possibilities to the localization industry. As a result, the translation workflows change. Because of that, language professionals perform additional tasks apart from translation or editing, such as pre-editing, post-editing or Machine Translation (MT) evaluation.

Post-editing implies reviewing a MT output in order to improve it and to obtain a semantically and syntactically accurate target text. This service is a specialized task that requires a specific set of skills, expertise and competencies.

Trained post-editors are aware of the most common mistakes MT makes and quickly implement the changes needed. Let’s analyze some of the most common errors addressed in the post-editing stage.

Mistranslations and omissions

Whether a document or project need deep or light post-editing, there are mistakes that post-editors always correct in the post-editing stage. They scan the output text for omitted or added words, phrases or segments. Additionally, they will correct mistranslations, semantic and syntactic errors applying quick and short changes. Correcting numerical and tag mismatches between source and target text is also a must during post-editing.

Furthermore, if specified for a project, reviewers evaluate if the output complies with stylistic guidelines and correct it accordingly.

With all these basic improvements, post-editing ensures that the target text is accurately translated and properly formatted.

Limits of AI

Mistranslations or omissions are common errors that can be found even in human translation. But other mistakes are related to the capabilities of the artificial intelligence engine. Some of them are the following:

  • Post-editors spot errors in the output that can be due to a spelling error in the source text. When the misspelled word or cipher exists, the engine translates it, but the target text will convey the wrong meaning. Because vendors master specific domains, they are able to spot those errors.
  • If there are acronym preferences specified, post-editors will ensure they are properly translated in target text. This is because the MT engine might accurately translate well-known acronyms (e.g., WHO>OMS), but non-familiar ones can be left untranslated. Also, there might be inconsistencies in how they are translated or explained in the target text.
  • Depending on the engine (if it’s, for instance, example based, ruled based or neural), some types tend to mirror the letter case of words. Post-editors correct any capitalization mistake generated by differences in the capitalization rules between target and source text. 
  • Some projects may have the specification of leaving untranslated certain terms or phrases, for example, codes of web pages, proper names or institution names. While reviewing the output, the post-editor ensures the target text complies with that requirement.
  • Sometimes, the MT engine misreads punctuation by interpreting it wrongly or mirroring the source text’s punctuation. Post-editors must be aware of the most common punctuation mistakes (for instance, mistranslation of the long dash and colon in English into Spanish text pairs) and correct them accordingly.
  • The MT output can be grammatically and syntactically correct, but still don’t comply with, for example, the character limit specified for a project. Post-editors will bear in mind the specific requirements and apply the appropriate changes.

Leave it to the experts

Relying on expert post-editors ensures that providers with a specific background and know-how handle the MT workflows. Experience and expertise allow vendors to implement the required improvements in MT outputs without sacrificing time nor productivity.


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