Working with a professional translation service can open up a new world. For truly global access, you need to work with a translation service committed to providing you with the highest quality assistance. Your business deserves accurate and timely service. But how do you know, before spending valuable time and money, if a vendor will provide that for you?
The Benefits of ISO 9001
If you choose to work with ISO certified translation services, you’ll know you’re working with a service provider committed to client satisfaction and constant improvement. ISO 9001 is an in-demand quality management system. So in demand, that 70% of our customers consider it very important that we’re certified in ISO 9001:2015. We aim for high quality standards and a constant pursuit of excellence. Which is why our team worked tirelessly to become an ISO certified translation service. Not to mention the fact that ISO 9001 maintains international standards designed with input from 159 national standard institutes across a variety of industries.
The ISO 9001:2015 standard guides organizations in the design of a process based Quality Management System (QMS). The set of requirements that make up this certification improves the development of tools for process control, organizational performance evaluation, and continuous improvement.
There are eight principles that makeup ISO 9001’s strict quality management principles. These principles allow companies to create valuable products for their customers.
1. Satisfying your customer’s quality requirements.
2. Helping leaders create consistency and unify their team to serve their purpose.
3. Keeping employees engaged and productive through clear communication, respect, and recognizing their achievements.
4. Defining a process that allows a business to run smoothly and communicating how employees fit into that system.
5. Encouraging leaders and employees to continuously look for areas they can improve upon and give them tools that allow them to innovate.
6. Learning how to use data to make decisions that can be relied on.
7. Nurturing strong relationships with the companies that help a business run smoothly, such as suppliers.
8. Implementing a successful system approach that aids in achieving your goals in an efficient and organized way.
Our Experience with ISO 9001
Terra Translations has seen first hand how beneficial offering ISO certified translations can be. We found that process based management was essential to growing our organization. It generates a virtuous circle of continuous improvement through planning and verifying.
Being ISO 9001:2015 certified allows our team to benefit from the system’s tools by providing high quality service to our customers. As our mission is to provide high quality translation and localization services, this quality management certification has served us well since adopting it in 2017.
A Commitment to Progress
Choosing to work with a brand that adopts ISO certified translation services standards ensures your business will evolve. ISO standards are generally updated every five years, with 75% of their world network required to update their processes. This goal of progress is one that Terra Translations embraces. We make continuous improvement to our work system and methodology that maximize our efficiency in every area of our business. We are also certified by IRAM, which represents the Argentine Republic in ISO. Working alongside the government, industry, consumers, and technology, IRAM studies technical standards and makes quality recommendations. We credit our commitment to improvement to our entire team, but especially to our quality assurance managers who are responsible for meeting our strict quality standards.